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EVS Attendant
Full Time
0 applicants
posted almost 4 years ago

Job Description

SCOPE AND MAIN PURPOSE OF JOB:

Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets.  The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can do attitude with an emphasis on the highest level of guest service for both external and internal guests to Maryland Live.

CORE VALUES:

CLEAN- Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance. 

SAFE - Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.

FAST - Provide FAST and efficient service with accuracy.  Meet service time requirements and anticipate guest needs.

FRIENDLY - Greet guest with FRIENDLY welcomes, making eye contact and smiling.  Use H.E.A.R.T.  steps to ease guests concerns. Say thank you to departing guests.

FUN - Work passionately as a team to create a FUN experience both for everyone who works and plays here.

RESPONSIBLITIES:

  • Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators.
  • Responsible for vacuuming all floors.
  • Cleaning, disinfecting, and restocking all restrooms.
  • Mopping floors around the bars, in restrooms and at entrances.
  • Responsible for removing all trash and debris from machines, floors, and trash cans. Trash and debris to be deposited in the outside dumpsters.
  • Ensure guests to Maryland Live enjoy a positive gaming experience due to cleanliness of the property.
  • Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
  • Other duties as assigned.   
  • Minimum Requirements

 

 EDUCATIONAL REQUIREMENTS

  • High school diploma or GED equivalent is preferred.
  • Zero to one year of experience in cleaning public buildings and/or facilities.
  • Must be able to obtain and maintain the gaming license as determined by the Maryland Lottery and Gaming Control Agency for the position.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to read, follows instructions, and understands visual aids.
  • Ability to use a vacuum and carpet cleaner, buffer, ladder, and shop vac.
  • Knowledge of safety guidelines.
  • Answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment.

PHYSICAL DEMAND REQUIREMENTS

  • Able to communicate using a two-way radio with ear piece.
  • Able to clean smoking areas.
  • Able to push/lift up to 20 pounds.
  • Able to stand and/or walk up to 7 ½ hours per shift.
  • Able to stoop, crouch, and kneel.
  • Able to reach with arms.
  • Able to ascend/descend stairs for at least 7 ½ hours per shift.
  • Able to work in a loud work environment.
  • Require manual dexterity to operate all necessary equipment

 

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